Returns

We hold customer satisfaction to the highest importance, and we want your Hemp experience to be a positive one. If your expectations were not met simply bring your purchase back to CBDistrict Health & Wellness for a full refund or exchange*. Be sure to bring a copy of your receipt, credit card you used, and a valid I.D.

Return Policy

Most items sold at CBDistrict Health & Wellness can be returned within 21 days of purchase unless noted in our Return Policy Exceptions. We want every customer to have the ability to search for a product that works for them. All customers have 15 days to use and try our merchandise.

Returns for purchases with valid proof of purchase will either be refunded, exchanged, or credited via CBDistrict Health & Wellness store credit as determined by CBDistrict Health & Wellness. Refunds will be issued to the original form of payment unless noted in our Return Policy Exceptions. Returns for items purchased with a gift card or store credit will be refunded in a form of a gift card. Items must be in its original packaging.

If you do not have your itemized receipt, we may be able to locate it in our system via our Loyalty Program with a valid I.D.

We require a valid I.D for all returns along with proof of purchase. All returns and exchanges are subject to review and are at the discretion of CBDistrict Health & Wellness. We are not responsible for any damage(s) to any product incurred by the customer from misuse, accidents, abuse, and/or negligence.

Return policies are subject to changes at any time.

*Return Policy Exceptions

15-Day Return Policy1

We welcome you to bring any item(s) purchased at CBDistrict Health & Wellness back after use for a full refund if you are not 100% satisfied within 15 days of purchase.


21-Day Return Policy

Any new or unopened item purchased at CBDistrict Health & Wellness store must be returned within 21 days of purchase.


Return Policy on Vape Items

All sales on Vape – related items are final.

We want every customer to be happy with their purchase. To ensure this and the safety of our customers and employees we are unable to accept returns on vape – related items.

In the event of a manufacturing defect CBDistrict Health & Wellness must be notified immediately and item(s) be brought back within 2 days in its original packaging for a refund or exchange. We are not responsible for any damage(s) to any product incurred by the customer beyond our control from misuse, accidents, abuse, and/or negligence.


Non-Returnable/Non-Refundable Merchandise

  • All sales on items marked “CLEARANCE” are final. No exceptions.
  • All sales on Hemp Flower are final. No exceptions.
  • Promotional giveaways.
  • Gift Cards
  • Store – Credit


In – Store Return Exceptions

Cash purchases exceeding $100 may be refunded by check sent by CBDistrict Health & Wellness.